Using Photo ID Validation In Your Business

In today’s business world, your customer base is no longer limited to locals or even people from the region; with online resources rapidly expanding, you now have the ability to open yourself to the entire planet for business. In this global environment where your customer is not always present, figuring out if they are who they say they are can be very tricky. For this reason, it is becoming more important for you to develop processes to determine the identity and validity of your customers – both nationally and internationally. With identity fraud increasing globally, it is paramount that you have an effective photo ID scan and validation system in place.  It will help to reduce customer friction while improving your relationship with your customers as well as automating your manual review process.

Moving to the future

In an ever more technologically reliant world, you need to upgrade your document review processes from the old manual style and bring it into the future with digital validation. Manual documentation review can be very labor intensive and cost you a lot of money and time. In many cases, the person performing the review only has the documentation provided by the customer, which typically would be an often difficult to read scan or fax. Not only does the digital validation process reduce the risk of companies having to deal with identity theft and fraud, but more importantly, it streamlines the entire document review process; this means customer friction is reduced, costs are reduced through process automation, and revenue increases. One of the many tools you can use to improve your documentation review and the accuracy of your verification process is through the use of a digital photo ID scan and validation system.

What do the digital systems do?

Systems such as these will eliminate the need for manual documentation review. They allow you to validate photo ID’s and will correlate the data within your program in addition to running additional reviews such as deceased and OFAC checks. These digital systems are capable of scanning a wide variety of identification documents, including, but not limited to, driver’s licenses, passports, state IDs, and International IDs. They will allow you to feel safe when conducting business with new customers locally as well as internationally.

Why should you use them?

There are a wide variety of identification verification systems available which will offer these advanced solutions and services, however, you may still be wondering how they would benefit you and why you should use them in your business. Digital ID validation techniques will allow you to build a stronger and more efficient review process as well as create smoother, more efficient interactions with your customers.  You will also reduce the cost and time associated with a higher level of verification because the digital systems automate or replace the manual reviews.  With the ID validation process being expedited, you will effectively and significantly reduce customer wait times, which will in turn lead to the ability to generate more revenue.

These automated systems also allow you to gain further insight into a person based on their identity attributes, and will help you assess the potential risks of doing business with them. Many times, these systems will save you from losing customers when asked to participate in a higher level of verification.    Automating manual document review will dramatically cut the time required to process and validate photo IDs. These identity verification systems will keep your customers happy by getting all their documents processed quickly and allow them to start doing business with you immediately.

Written by Britni Zandbergen, Senior Director of Marketing at Idology.  Britni has years of experience in identity management as well as dynamic SaaS solutions.

gowildcard – who has written posts on Go Wild Card.

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